This programme has been developed in partnership between the Royal Pharmaceutical Society of Great Britain (RPSGB) and the NHS Clinical Governance Support Team (NCGST). It is intended to provide a basic level introduction to Clinical Governance and the components within it as they relate to Community pharmacy and the new community pharmacy contract.  The programme consists of seven interactive modules which cover the range of requirements placed on pharmacy contractors through the new contract In England and Wales, as well as a number of issues highlighted through recent public inquiries e.g. Shipman. You can pick and choose the modules most appropriate to your learning needs  The modules have been developed by a range of partner organisations: Leicester Primary Care Audit Group (PCAG), Client Focused Evaluations Programme (CFEP), National Patient Safety Agency (NPSA), National Pharmacy Association (NPA), Pharmaceutical Services Negotiating Committee (PSNC), National Prescribing Centre (NPC) and the Faculty of Prescribing and Medicines Management (FPMM). The Centre for Postgraduate Pharmacy Education (CPPE), the Welsh Centre for Postgraduate Pharmacy Education (WCPPE) and NHS Education for Scotland (NES) have been involved in the refinement of the content of these modules. Technical support & production services are provided by Systatic Limited

N.B. The copyright of all these materials lies with the authors of each module. Written permission must be obtained from the author(s) before any of the materials are used outside of this training programme

Why is Clinical Governance Important?

• It’s about being accountable, having the right systems and processes in place and about continuously improving what we do
• It is a process not an event, a means to an end not an end in itself
• It is relevant to everyone – from counter assistants to technicians to pharmacists

In order to view the modules you will need to register and log in to this site. For further information about this programme, including useful resources please click on the links on the menu bars. A copy of the "Programme Outline" can be found by clicking here, details of the "Clinical Governance Requirements and the Community Pharmacy Contract" can be found by clicking here and "Additional Information and Other Resources" can be found by clicking here.